Shipping and Return:
In order to deliver exceptional service and ensure prompt delivery of your order, we guarantee to process all in stock items within 1-2 business days and deliver your package within 3-5 business days after it ships from our warehouse.
FREE STANDARD SHIPPING ON ALL UK and EU ORDERS.
For other countries, shipping is a flat rate of £3.95 per order
UK delivery takes approximately 3-5 Business days
International orders are generally
received in under 15 business working days.
want you to be happy! It's just that simple! We love our customers and it shows
in our customer friendly return policies. If you need assistance with a return or
exchange please contact us we will happily process it for you. If you're not absolutely
delighted with your TreasureBay purchase, you can return your item(s) for a
refund or exchange within 30 days of purchase. We are happy to provide you a
cash refund within 30 days and Store Credit within 90 days.
You should return your order to us via address below:
The delivery charge will usually be refunded however if you are only returning part of the order, then we are not obliged to repay any of the delivery charge.
Please note that we are not responsible for your return postage or lost goods returned to us.
Your rights under the Distance Selling Regulations are available from your local Citizen's Advice Bureau or Trading Standards Office.